1.1. By using and/or visiting any section on CrazyWin.io (hereinafter referred to as the Website/Casino/Web site), by opening an account and using the Website, you agree to: the Terms and Conditions, Privacy Policy, rules of all the games, Bonus Terms, AML and KYC policy, Refund policy that are posted on the Website. The above Terms and Conditions shall be hereafter referred to as the "Terms". Be sure to read the Terms and Conditions before accepting them. These Terms constitute an agreement between the online Casino and the player. Registration and betting on the CrazyWin.io implicate player's agreement with these Terms. In case You do not agree with the Terms, do not use the Website, do not create an account and/or do not continue to use the Website, since the use of the services of the Website automatically implies your agreement with the Terms.

1.2. The methods of using the Casino services, including a personal computer, mobile devices, as well as other types of software and / or equipment, do not affect the scope of the Terms.

2.1. Crazywin.com is owned and operated by Sweepfactory LLC, a company registered in Delaware

2.2. The Company provides services through the following websites: CrazyWin.io.

2.3. Extracts from the Terms containing the pronouns 'us', 'our', 'we' or 'Company', "CrazyWin" refer to the relevant company with which you enter into a contract under the above paragraph. In case of questions please contact support at info@crazywin.com.

3.1. By registering and accepting the terms of this agreement, you agree that you participate in the games for your own discretion and risk.

3.2. You acknowledge and warrant that you have reached the age of 18 or the age that gives you the right to participate in gambling in accordance with the laws of your jurisdiction ("Allowed age").

3.3. The Company reserves the right to request documentary evidence of Your age at any stage to ensure that persons who have not reached the Allowed age do not use the services of the Website. The Company shall have the right to suspend Your account and refuse Your use of the services if You do not provide the proof of majority age, or the Company suspects violation of this clause.

3.4. You represent, warrant and agree that your use of the services of the Website complies with all applicable laws, statutes and regulations. It is not the Company's intention to provide services in any manner contrary to applicable law in your jurisdiction. The Company shall not be liable for any illegal or unauthorized use of the services of the Website.

3.5. You represent, warrant and agree that You are the rightful owner of the money in your account. The information provided by You to the Company during registration and/or later, including through any transaction requiring depositing money is true, actual, accurate and relevant with the name on the credit/debit payment card(s) or other current accounts that will be used to deposit or receive funds to/from Your account.

3.6. You understand and agree that the Player is responsible for independent learning about the existing laws and regulations regarding the age limit for participating in online gambling. The Company is not in a position to provide you with legal advice or guarantees regarding the legality of using the Website.

3.7. You are prohibited from opening accounts and/or depositing any funds if you are or are living in Aruba, Bonaire, Bulgaria, Curaçao, Netherlands, UK, Romania, Spain, Saba, Statia, St. Martin, USA. The company may change the list of jurisdictions without prior notice. You agree with this requirement, undertake not to open an account and not to try to use your account if you are in one of the above countries.

3.8. Certain games may be unavailable in certain jurisdictions, as required by policies of game providers which may change from time to time. The masking of location via VPN is not allowed.

3.9. By agreeing to the Terms, you authorize us to regularly conduct any checks: at our sole discretion, or those that may be required by third parties (including regulatory agencies) to verify your identity and contact information ("Verification").

3.10. During the Verification we may limit your ability to withdraw funds from the account.

4.1. Use of the Website and access to games must be stopped by you if You have the following symptoms:

- epilepsy

- dizziness

- blurred vision

- eye or muscle cramps

- loss of consciousness

- disorientation

5.1. In order to participate in the games provided by CrazyWin.com, You need to create an account on the Website. An account is created upon registration on the Website, and allows You to make deposits, and allows the Company to identify each client.

5.2. To create an account, You must specify an email address and enter a password, which will then be used to enter the system. In addition, personal information may be required from You: name, date of birth, passport details, phone number.

5.3. You agree to provide true and accurate information necessary to create an account. The name indicated during registration must correspond to Your real name and must not contain errors.

5.4. The Company reserves the right to verify the data provided by a player in its sole discretion, including, but not limited to, request supporting documents. For example, to confirm the information You provided, the Company has the right at any time to request an identity document (including a copy of a passport / ID card), or any payment card. If this information is not provided, the Company has the right to suspend your account until the above documents are received and / or permanently close Your account.

5.5. In case of any changes in the information above, You must immediately notify the Company.

5.6. The Company has the right to refuse a player to open an account without explanation.

5.7. In case of any questions or difficulties when registering on the Website, You can contact the support service by e-mail: info@crazywin.com.

5.8. One player is entitled to open one account. It is forbidden to open additional accounts to family members, or use a single IP address, computer or other device without the prior written permission of the Company. All other accounts opened by you on the Website will be treated as "duplicate" accounts. The Company reserves the right to immediately close such accounts, and:

- any transactions made from the duplicate account will be considered null and void;

- all bets or deposits made from a duplicate account can be returned to You at Company's discretion;

- all refunds, winnings or bonuses You have received or collected using the duplicate account will be forfeited and may be reclaimed by us. In this case, You will be required to return the funds withdrawn from the duplicate account to us.

5.9. If You notice that You have more than one account registered on the Website under different names, You should immediately contact support.

5.10. By creating an account on the Website a player confirms that he/she is not involved in any kind of fraudulent transactions.

5.11. The Company strictly prohibits players from selling, transferring and/or acquiring accounts to or from other players. It is prohibited for players to transfer funds to accounts held by other players.

5.12. By registering on the Website, You automatically agree to receive newsletters and other communications through the e-mail specified during registration.

5.13. The Company has the right to use some of Your data for advertising purposes on the basis of their anonymization and change (for example, hiding part of the data with other symbols), including, but not exclusively, to demonstrate the winnings of users.

5.14. You are not allowed to register on the Website and use our services if you are a resident of Aruba, Australia, Bonaire, Curacao, France, Iran, Iraq, Netherlands, Saba, Spain, St Maarten, Statia, U.S.A or the U.S.A dependencies, United Kingdom. We reserve the right to refuse customers from any other countries over and above the aforementioned jurisdictions at our own discretion.

6.1. The Company is not responsible for any damage that You incur as a result of unauthorized use of your password from your account (s) by another person, as well as for unauthorized access to Your account. Any transactions according to which Your username and password have been entered are considered valid. The Company recommends that all customers change their password regularly in order to secure their account. The Company's representatives do not ask users about their passwords. Users are advised to disable the password storage function in the browser in order to ensure stable operation of the program for protection against viruses, spyware and a firewall on your device. The loss or unauthorized use of your password must be immediately notified to the Company.

6.2. Loss of the password does not serve as a basis for any compensation.

7.1. You agree to purchase Gold Coins in your account only from the account/system and/or payment cards registered for Your name. The Company does not accept funds from third parties (friends, relatives, partners, spouses). If, during an inspection, we find a violation of this condition, all your winnings will be confiscated and returned.

7.2. You warrant that funds used to purchase coins do not have criminal and / or illegal and / or unauthorized origin.

7.3. You also undertake not to refuse from previous transactions, not to cancel any payments made by You that may cause a third party to refund the payment in order to avoid any legal liability.

7.4. We may at any time debit Your account in favour of payment of debt to the Company.

7.5. We may at any time, partially or completely (at our discretion) refuse to carry out any transaction requested by You through the Website, if You violate the Terms. No deal can be considered completed until you receive confirmation from us. If you do not receive confirmation that Your transaction has been accepted, you must write to the support team.

8.1. You acknowledge that You will not perform the following actions on the Website:

- commit illegal actions, including, but not limited to fraud, the use of stolen, duplicated or otherwise illegally obtained credit or debit card data, an attempt or intention to directly or indirectly conspire with another player during games on the Website, the use of malware, errors in our software, participation in criminal activities, including the legalization of proceeds of crime;

- communicate in an offensive and / or aggressive manner, as well as use profanity, resorting to threats, humiliation or violent acts against players and employees of the Website

- copy the Website or any of its parts in any form without prior written consent from the Company.

9.1. You have the right to close Your account (including deleting your username and password) at any time by contacting us by e-mail: support@kyngs.io. If You decide to close Your account, the Company will return the funds from Your account to You, having previously deducted the withdrawal.

9.2. The Company reserves the right to suspend or completely close Your account if there is sufficient reason to believe that you are involved in any kind of fraudulent transactions while using the Casino services or using the Website, including if:

- Your account is associated with an account that has been deleted.

- Your account is linked to existing blocked accounts. This gives us the right to close the account, regardless of how it was associated with them, as well as block the credentials of these accounts. Except for the situations specified in the Terms, any balance on Your account will be returned to You within a certain period of time at Your request after deducting the amount that You must return to the Company.

- You are attempting to hack into a system or conspiring.

- You have intervened or otherwise manipulated the software.

- You use Your account for purposes that are illegal under this law, for example, You try to access the Website from a country where participation in gambling is prohibited.

- You post derogatory or abusive information on the Website.

- You violate the provisions of these Terms.

9.3. If any information that You provided is false, incomplete, inaccurate or misleading, or if the information provided during registration does not coincide with that indicated in Your identification document, this is regarded as a violation of the terms of the contract, and We are entitled to immediately close Your account and cancel all funds on the balance sheet in addition to other actions at our discretion, as well as refuse to use the services of the Website.

9.4. After closing Your account, all legal obligations between You and the Company are considered terminated. The Company has the right not to pay any account balances and bonuses in this case.

9.5. The Company has the right to suspend Your account until You confirm that You have reached the required age. If after verification it turns out that You have not reached the Allowed Age and have completed transactions on the Website, in this case:

- your account will be canceled;

- any transactions will be canceled;

- deposits made for the period until You have reached the Allowed Age will be returned to You;

- winnings will be lost, and You agree to return to the Company the amount that was withdrawn from the account.

10.1. If You do not access Your account within 12 months, the Company will consider such an account as "Dormant". If You have not accessed for 30 months, such an account will be considered "Inactive". Funds held in "Inactive" accounts will be transferred to the Company's account provided for storing players' funds, or transferred to the licensing authority. If you wish to reinstate this balance, you are welcome to contact customer support at any time.

11.1. The Website contains various materials and tools, including technology, design, software, texts, interfaces, images, video, sound design (hereinafter "Content"). All intellectual property rights (the "Rights") are owned by the Company.

11.2. Since the entry into force of the Terms, the Company provides the User with a personal, limited, non-transferable, non-sublicensable revocable license that allows you to access, view and use all the offers of the Website, including participation in tournaments and the use of other services of the Website.

11.3. Players are prohibited from downloading (except when using the site correctly), copying, recording, publishing, and distributing Website Content.

11.4. You have the right to conduct live broadcasts of the game process on video hosting sites, to carry out a video recording of the game process and to post such videos to the public. For this purpose, the Company grants You a revocable license to use the content of the Website at no cost. The company has the right to revoke such a license at any time.

12.1. The Company has the right to make any changes without prior notice, including: to the software, the procedure for providing services to players, requirements for players, as well as changes in accordance with current legislation. All changes take effect after posting a new edition of the Terms on the Website. Each player is solely responsible for reviewing the current Terms. The Company reserves the right at any time and without prior notice to make changes, edit, update and change any Terms for a number of reasons, including commercial, legal (in accordance with new laws or regulations), as well as for reasons related to customer service.

12.2. In the event inconsistency of the textual content between different language versions, the English version of the website will prevail.

12.3. In the event that the changes can significantly affect the previously established rights and obligations of the player, the Company will notify of such changes before their entry into force.

12.4. In case of Your disagreement with the changes, You can stop using the Website and / or close your account by following the conditions of paragraph 13.4. of these Terms. Upon the entry into force of the revised Terms, Your continued use of any part of the Website will automatically be considered as acceptance and acceptance of the revised Terms, including also (for the avoidance of doubt) any additions, deletions, replacements or other changes in identifying information relating to the Company mentioned in clause 2.1 of these Terms.

13.1. We have the right, at our discretion, at any time to correct or supplement any service that is offered on our Website as part of the updating of the Website, and also to stop and / or change any games or game events offered on the Website.

14.1. The Company, its employees, partners and suppliers of Social Games:

- Do not guarantee that the presented games are error-free;

- Do not guarantee that the services of Social Games will be available without interruption;

- Are not responsible for any loss, whether direct or indirect, caused by the use of website and participation in games

14.2. You understand and agree that any bets made during system malfunction or failure of the game are considered invalid. All funds and winnings received as a result of these bets should be written off.

14.3. You agree not to harm the Company, its officers, directors, partners and service providers, not to make any kind of lawsuits and claims, agree to fully compensate all costs, expenses caused by the use of the Company's website and participation in games.

14.4. If the system crashes or an error occurs in the game (deviation from the normal game logic for any reason), the Company will take all measures to correct the situation as soon as possible, but declares that the Company is not responsible for any components and software, for malfunctions, for interruptions or loss of Internet connection or for any other technical errors that may restrict the player's access to the Website or prevent the player from playing smoothly.

14.5. When using the services of the Website, circumstances may arise in which the bet was accepted or the payment was made with errors on the part of the Company (for example, incorrect setting of the conditions for game bets on our part due to an error, omission when entering information, due to a computer failure or an error made by us in calculating the number of winnings / returns due to you, including due to incorrect data entry manually or automatically). The company has the right to limit or cancel any such bid at its discretion.

14.6. We are not responsible for all those losses or losses that you or a third party may suffer as a result of malfunctions of information technology tools caused by attacks, viruses or other technologically harmful materials when using the Website and / or downloading materials contained on the Website, and / or links located on the Website.

15.1. If you need to file a claim relating to the work of the Website, please contact our customer support without delay by following the instructions located on the Website. Complaints are processed in the Support Department and forwarded to the Casino administration in case the staff of the Support Division cannot immediately resolve this situation. The player will be informed of the status of complaint processing. If the dispute cannot be resolved at the level of Casino administration, you can contact any independent organization, an authorized gambling authority or a licensee.

15.2. The complaint must contain clear and unequivocal information about the User's identity and shall give all the relevant details that gave rise to the complaint

- Account username

- Full name as registered on the account

- Send the complaint from the registered email address

- Email subject to contain Complaint reason

- A detailed description/explanation of the complaint/claim

- Specific dates and times associated with the complaint

15.3. The Customer Support Team will provide an initial response to your query, and we will inform you of the outcome of your complaint within 10 (ten) days of receiving it. In the event that the nature of the investigation is such that more time is necessary to complete it, this period may be extended further.

15.4. You agree that records on the server are always the final and priority evidence in determining the outcome of any claim.

15.5. You realize that the result of games on the Website is determined by our random number generator, which generates events randomly. You accept the results of all games. In case there are differences between the game results on your computer and on our server, the results on our server shall be final and undeniable. We use Your contact information when there is a need to contact You regarding this dispute. Your account balance is the amount currently held on the Company's server, even if it is different from what is actually displayed on your screen. This decision is final and incontestable. Any amounts lost as a result of a human or mechanical error, are not subject to recovery.

16.1. These Terms shall be governed by and construed in accordance with the laws of the state of Delaware. You agree with the exclusive (sole) right of the courts of the state of Delaware jurisdiction to settle any disputes (including claims for compensation and counterclaims) that may arise in connection with the creation, lawfulness, result, interpretation or action of legal relations established by the Terms.